Job Function: Social Services Case Management
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Kentucky Fair Housing Council
Lexington, Kentucky, United States (on-site)
11 days ago
Kentucky Fair Housing Council
Lexington, Kentucky, United States
11 days ago
Job Type
Job Duration
$45,000.00 - $45,000.00
Min Experience
1-2 Years
Min Education
H.S. Diploma/Equivalent
Required Travel
Salary - Type
Yearly Salary
Job Function
Social Services/Case Management


This full-time in-person position is open to all applicants in the United States, though preference will be given to applicants who live in or near Lexington/Fayette County.

Work responsibilities include, but are not limited to:

60% - Conducting intake of client allegations and manage client cases throughout legal action

  • Screen incoming client calls and visits for fair housing legal assistance, including answering phones, conducting initial client interviews, and obtaining documents relevant to intake.
  • Assist in the analysis and evaluation of fair housing investigations with reference to state and federal statutes and case law.
  • Work directly with agency attorney to compile documentation needed to file fair housing legal complaints on behalf of clients.
  • Maintain updates of clients in case management database, including submission of reports as needed for grant reporting purposes.
  • Attending weekly client services meeting to discuss cases, receive assistance, or offer perspective on individual cases.
  • Safeguard client confidentiality.

20% - Collaborate with KFHC staff to provide fair housing information and support to the community

  • Work with KFHC staff to facilitate fair housing compliance trainings to housing providers and service provider organizations.
  • Represent KFHC at community resource events, partner meetings, and other public outreach opportunities.
  • Develop and maintain networking relationships throughout the community, including local, state and federal and nonprofit housing agencies.

15% - Professional Development & Continuing Education

  • Participate in professional fair housing training to ensure up-to-date understanding of changes in fair housing regulations, statutes, and ordinances.
  • Attend local, state, regional, and national conferences.

5% - Odds and Sods

We are a small office, so we often wear many hats and have to take on unexpected (although not massively time- or energy-consuming) tasks to support each other. This can range from picking up brochures at our local printer, scheduling a secure paper shredder to dispose of confidential office materials, or helping out with general office cleaning.

Salary & Benefits

The Fair Housing Intake Specialist position is full-time with a salary of $45,000. Our work schedule is a flexible hourly schedule Monday through Friday, with days beginning from 8AM - 10AM and ending at 4PM - 6PM. During each eight-hour shift, employees receive one (1) paid hour for a lunch break.

We provide a generous benefits package that is effective beginning on the employee start date. The benefits include:
Health, dental, and vision insurance via Anthem Blue Cross Blue Shield; 100% of employee’s insurance costs are paid by KFHC

  • 24 days of paid time off (PTO) annually, plus an additional paid day off for your birthday
  • Employer-paid basic life insurance
  • Simple IRA 2% non-elective employer annual contribution
  • $100 monthly stipend for phone
  • Paid annual year membership to gym of employee’s choosing
  • End-of-year holiday bonus

Our Hiring Process

We expect to conduct two rounds of interviews in order to select the best applicant for this position. Below is the tentative deadline, though these dates are subject to change.

  • First-round interviews will begin on June 3, 2024, and continue on a rolling basis until June 14. These interviews are expected to be approximately 60 minutes.
  • Second-round interviews will begin on June 24, 2024. These interviews will be approximately 60 minutes long. Selected candidates will interview with the Executive Director, Assistant Director, and Programs Coordinator.
  • Our goal is to extend an offer to the selected candidate no later than July 1, 2024.

How to Apply

To be considered for the position, please submit the following materials:

  • Resume
  • A letter of interest that answers the following two questions:
    • In 150 words or less, why do you think people get evicted from their homes?
    • In 150 words or less, please describe how your personal or professional experiences will contribute to your success in this position.

Both items are required and must be complete in order to be considered for the position. No phone calls, please. Interested candidates should apply immediately.


Experience - Minimum of 2 years of professional experience with a track record of successfully meeting goals and development milestones. Priority will be given to applicants with experience working in an office setting, and with proven experience in the nonprofit, legal, or real estate industry.

Communication Skills - Excellent verbal and written communication skills, with the ability to document in detail important components of client cases and timelines of alleged discriminatory behavior; and to compose letters of representation to be delivered to clients’ housing providers. Demonstrated experience in managing customer/client expectations with clear, direct communication is highly valued.

Cultural Competencies - Our office works with clients of various backgrounds and identities, and so understanding the history of targeted discrimination and disenfranchisement against specific communities is essential to remaining compassionate and effective in our work of representing clients through the legal process.

Analytical Skills - Understanding fair housing law (you’ll be trained and oriented about the law throughout your first year) and applying it effectively to individual client cases, being able to talk confidently and authoritatively about fair housing concepts.

Team Player - We are a small office doing big work, and so we emphasize collaboration across the management of client cases, support each other to resolve how best to assist clients, and value perspectives that contribute to a positive, supportive work environment.

Passion for the Mission - Genuine commitment to the KFHC’s mission and values, a passion for helping Kentuckians protect their homes by fighting back against illegal housing practices, and the ability to inspire others to support the organization's cause.

Job ID: 73534974
Lexington , Kentucky , United States

The Kentucky Fair Housing Council is a civil rights agency that investigates complaints of housing discrimination throughout the state.

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