Company Profile
Louisville MSD
Company Overview
OUR VISION
Clean, safe waterways for a healthy and vibrant community.
OUR MISSION
Provide exceptional wastewater, drainage and flood protection services for our community.
OUR CORE VALUES
Employees
Work in a safe and respectful manner that promotes collaboration, trust, diversity, quality of work and continuous learning.
Customer Service
Achieve a premium level of customer satisfaction by serving our customer promptly in a responsive and respectful manner.
Public Education
Enhance public knowledge of our Mission and responsibilities through open, honest communication with our customers and community stakeholders.
Accountability
Maintain the highest levels of integrity to ensure the public trust through transparency, financial responsibility and stewardship.
Environment
Continually improve the environmental quality of our waterways through collaboration with the community and by maintaining our infrastructure.
Community
Advocate on behalf of our community for public health, safety and protection in accordance with our Mission.